Granth Fashion is committed to ensuring customer satisfaction. If you are not entirely satisfied with your purchase, we’re here to help with a smooth return and refund process. Please read the details of our policy below:
1. Return Policy
- Eligibility: Returns are accepted within 7 days of delivery. After this period, we will be unable to process any returns.
- Condition: To be eligible for a return, the item must be in its original condition, unused, and in the same packaging in which you received it. Please ensure all tags are intact.
- Return Process: To initiate a return, contact our customer service team via our website or email us at support@granthfashion.com with your order details.
2. Return Verification and Processing
- Inspection: Once the returned item reaches our hub, our quality assurance team will inspect it within 1-2 business days to ensure it meets our return criteria.
- Approval: If the item passes inspection, we will initiate the refund process promptly.
3. Refunds
- Refund Method: Refunds will be processed to the original payment method used during purchase.
- Processing Time: After approval, please allow 5-7 business days for the refund to reflect in your account, depending on your bank’s processing time.
4. Non-Returnable Items
Certain items, such as custom-made products or items marked as non-returnable, cannot be returned.
For any questions or further assistance, please reach out to our customer service team. We’re here to help you have a pleasant shopping experience with Granth Fashion.
Thank you for choosing Granth Fashion!
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use mail id granthfashionweb@gmail and phone number 8902755033
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Return and Refund Policy
At Granth Fashion, we prioritize your satisfaction. If you are not entirely happy with your purchase, our return and refund process is here to help. Please review our policy below:
1. Return Policy
- Eligibility: Returns are accepted within 7 days of delivery. After this period, returns cannot be processed.
- Condition: To be eligible for a return, the item must be unused, in its original packaging, and with all tags intact.
- Return Process: To initiate a return, please contact our customer service team at granthfashionweb@gmail.com or call us at 8902755033 with your order details.
2. Return Verification and Processing
- Inspection: Once the returned item reaches our hub, our quality assurance team will inspect it within 1-2 business days to ensure it meets our return criteria.
- Approval: If the item passes inspection, we will initiate the refund process promptly.
3. Refunds
- Refund Method: Refunds will be processed to the original payment method used during purchase.
- Processing Time: After approval, please allow 5-7 business days for the refund to reflect in your account, depending on your bank’s processing time.
4. Non-Returnable Items
Some items, such as custom-made products or items marked as non-returnable, cannot be returned.
For any questions or assistance, please reach out to us at granthfashionweb@gmail.com or 8902755033.
Thank you for shopping with Granth Fashion!